Distance Sales Agreement

Article 1 — Purpose

This Distance Sales Agreement ("Agreement") is entered into between SOLVAR YAZILIM VE BİLİŞİM Ltd. ("Seller" / "Company") and the consumer who purchases a digital product or subscription through the mobile application titled "Medical Student Assistant" ("Buyer" / "Consumer"). This Agreement governs the mutual rights and obligations of the Parties in relation to the sale and delivery of digital products and subscription services conducted via distance communication tools, in accordance with the Turkish Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.

Article 2 — Seller Information

Article 3 — Buyer Information

The Buyer is the natural person who downloads, installs, and/or subscribes to the "Medical Student Assistant" application through the Apple App Store or Google Play Store. By completing a purchase or activating a subscription, the Buyer confirms that they have read, understood, and accepted all terms and conditions set forth in this Agreement.

Article 4 — Subject Matter of the Agreement

This Agreement determines the rights and obligations of the Parties regarding the sale and delivery of the following digital products and services offered through the Application:

• Premium Subscription Plans: Monthly and/or annual auto-renewing subscription plans that unlock premium educational content, including but not limited to advanced medical masterclasses, AI-powered tutoring, unlimited quiz access, and exclusive study materials.
• In-App Purchases: One-time digital content purchases such as specialty question banks, additional study modules, or consumable digital goods within the Application.
• Free Tier Services: Limited access to educational content available without a paid subscription. Free tier services are not subject to the payment and refund provisions of this Agreement.

Article 5 — Product / Service Characteristics

The digital products and services offered through the Application include, but are not limited to:

• AI-powered personalized medical education and tutoring.
• Interactive clinical vignettes and board-style questions (USMLE, TUS, PLAB standards).
• Professor-narrated medical masterclass lessons with Text-to-Speech audio.
• Gamified learning paths and progress-tracking dashboards.
• Live multiplayer medical quiz duels.
• Spaced-repetition flashcard systems.
• Detailed performance analytics and AI-generated study recommendations.

The exact features, scope, and availability of each product or service are described on the relevant purchase screen within the Application at the time of purchase. The Seller reserves the right to modify, update, or discontinue features at any time to improve the educational experience.

Article 6 — Price and Payment

6.1 Pricing

All prices for subscription plans and in-app purchases are displayed in the applicable currency on the purchase screen within the Application. Prices are inclusive of all applicable taxes (including VAT) unless otherwise stated. The Seller reserves the right to change prices at any time; however, any price change will not affect active, already-paid subscription periods.

6.2 Payment Processing

All payments are processed exclusively through Apple's App Store or Google Play Storepayment infrastructure. The Seller does not directly collect, process, or store any payment card information, bank account details, or other financial data from the Buyer. Payment terms, methods, and security are governed by Apple Inc.'s or Google LLC's respective terms of service and privacy policies.

6.3 Auto-Renewal

Subscription plans are set to auto-renew at the end of each billing period (monthly or annually) unless the Buyer cancels the subscription at least 24 hours before the end of the current billing period. The renewal charge will be applied to the Buyer's account within 24 hours prior to the end of the current period at the rate of the selected subscription plan.

Article 7 — Delivery of Digital Content

Upon successful completion of payment, the purchased digital content or subscription access is delivered to the Buyer immediately and electronically through the Application. Since all products and services are delivered in digital format, no physical shipment is required. The Buyer acknowledges that digital content delivery begins immediately upon purchase confirmation.

Article 8 — Right of Withdrawal (Cancellation & Refund Policy)

8.1 Digital Content Exception

Pursuant to Article 15(ğ) of the Regulation on Distance Contracts and Article 53(ğ) of the Turkish Consumer Protection Law No. 6502, the right of withdrawal does not applyto contracts for the supply of digital content which is not supplied on a tangible medium if the performance has begun with the consumer's prior express consent and acknowledgment that the right of withdrawal will be lost. By completing a purchase within the Application, the Buyer expressly consents to the immediate delivery of digital content and acknowledges the waiver of the right of withdrawal.

8.2 Subscription Cancellation

The Buyer may cancel their auto-renewing subscription at any time through their Apple App Store or Google Play Store account settings. Cancellation will take effect at the end of the current billing period. The Buyer will retain access to premium features until the end of the paid period. No partial refunds are provided for unused portions of a subscription period.

8.3 Refund Requests

Since payments are processed by Apple or Google, refund requests must be directed to the respective platform. The Seller will cooperate with platform-initiated refund investigations. For any billing disputes, the Buyer may contact the Seller at admin@solvarcompany.com.

Article 9 — Obligations and Responsibilities of the Parties

9.1 Seller's Obligations

• Deliver the purchased digital content or activate the subscription promptly upon receipt of payment confirmation.
• Provide the service in conformity with the description, quality, and specifications presented at the time of purchase.
• Protect the Buyer's personal data in accordance with the applicable data protection legislation, including the Turkish Personal Data Protection Law No. 6698 (KVKK), the EU General Data Protection Regulation (GDPR), and the Company's Privacy Policy.
• Ensure the Application is reasonably available and functional, subject to scheduled maintenance and force majeure events.

9.2 Buyer's Obligations

• Provide accurate and complete information during registration and purchase.
• Comply with the Application's terms of use and community guidelines.
• Not reproduce, distribute, reverse-engineer, or commercially exploit any content obtained through the Application without the Seller's prior written consent.
• Maintain the confidentiality of their account credentials.

Article 10 — Intellectual Property Rights

All content within the Application — including but not limited to text, graphics, illustrations, audio narration, software code, user interface designs, logos, trademarks, medical educational materials, question banks, and AI-generated outputs — is the exclusive intellectual property of SOLVAR YAZILIM VE BİLİŞİM Ltd.or its licensors. The Buyer is granted a limited, non-exclusive, non-transferable, revocable license to access and use the content solely for personal, non-commercial educational purposes. Any unauthorized reproduction, distribution, modification, or commercial exploitation of the Application's content is strictly prohibited and may result in immediate account termination and legal action.

Article 11 — Personal Data Protection

The Seller processes the Buyer's personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK), the EU General Data Protection Regulation (GDPR), and the Company's Privacy Policy. By accepting this Agreement, the Buyer acknowledges that they have read and understood the Privacy Policy.

Personal data collected includes, but is not limited to: account registration information, usage analytics, device information, and diagnostic data. The Seller does not sell personal data to third parties. For detailed information on data collection, processing, retention, and the Buyer's rights regarding their personal data, please refer to the Privacy Policy.

Article 12 — Limitation of Liability

• The Application provides educational content for informational and study purposes only. It does not constitute medical advice, clinical diagnosis, or treatment recommendations.
• The Seller shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Application or its content.
• The Seller is not responsible for temporary service interruptions caused by technical issues, maintenance, updates, or force majeure events beyond the Seller's reasonable control.
• The Seller makes no warranty that the Application will be error-free, uninterrupted, or free of harmful components.

Article 13 — Force Majeure

Neither Party shall be held liable for any delay or failure to perform its obligations under this Agreement if such delay or failure results from circumstances beyond the reasonable control of the affected Party, including but not limited to: natural disasters, epidemics, pandemics, war, terrorism, government sanctions, internet infrastructure failures, cyberattacks, power outages, or actions by third-party platform providers (Apple, Google). The affected Party shall notify the other Party as soon as reasonably practicable and shall use commercially reasonable efforts to mitigate the effects of such force majeure event.

Article 14 — Dispute Resolution and Governing Law

14.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Republic of Turkey.

14.2 Consumer Arbitration

For disputes below the monetary threshold set by the Ministry of Commerce, the Buyer may apply to the local Consumer Arbitration Committee (Tüketici Hakem Heyeti) in their place of residence or the place of purchase.

14.3 Competent Courts

For disputes exceeding the arbitration threshold, the Consumer Courts of the Republic of Turkey shall have jurisdiction. The Buyer may file a complaint with the Consumer Court in their place of residence or the Seller's registered address.

Article 15 — Amendments

The Seller reserves the right to amend, modify, or update this Agreement at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Application after such changes constitutes the Buyer's acceptance of the revised Agreement. For material changes that significantly affect the Buyer's rights, the Seller will make reasonable efforts to provide advance notice through the Application or via email.

Article 16 — Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the Parties' original intent.

Article 17 — Entire Agreement

This Agreement, together with the Privacy Policy, constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes all prior or contemporaneous understandings, agreements, negotiations, and discussions, whether oral or written, between the Parties.

Article 18 — Acceptance

By downloading the Application, creating an account, or making a purchase, the Buyer acknowledges that they have read, understood, and agreed to be bound by all terms and conditions of this Distance Sales Agreement. This electronic acceptance shall have the same legal effect as a handwritten signature.